- Return policy
We accept returns within 30 days of receiving your order. All merchandise must be returned in its original condition. Due to health precautions, we cannot accept returns on Makeup, Skincare and Hair care products. We are not responsible for the shipping cost to return an order.
Although shipping is free when shopping at PerfumeHit, any orders that are returned to us due to a package being unclaimed or undeliverable because of a wrong address, we will refund your payment minus $5.95 in restocking fee.
In order to return merchandise, you must first obtain a return authorization number (RA#) from our customer service department. To ensure your return is processed please provide the following information to us:
Reason for returning your order
All returns must have a tracking number. We are not responsible for the return package until the tracking number is marked as “delivered” to our facility. Once received, please allow 5 business days for your return or exchange to be processed.
Please return the merchandise to:
2 Rodeo Drive
Edgewood, NY 11717